{ "name": "DHI CCOps — Call Quality Intelligence", "short_name": "DHI CCOps", "description": "Call quality auditing, agent development and recognition for the DHI Call Centre.", "start_url": "/", "scope": "/", "display": "standalone", "orientation": "any", "background_color": "#f7f9f9", "theme_color": "#0B6F69", "categories": ["business", "productivity"], "icons": [ { "src": "/static/icons/icon-192.png", "sizes": "192x192", "type": "image/png", "purpose": "any" }, { "src": "/static/icons/icon-512.png", "sizes": "512x512", "type": "image/png", "purpose": "any" }, { "src": "/static/icons/icon-maskable-512.png", "sizes": "512x512", "type": "image/png", "purpose": "maskable" } ], "shortcuts": [ { "name": "My Weekly Review", "url": "/portal", "description": "Agent weekly quality review" }, { "name": "Team Development", "url": "/?area=Team%20Development", "description": "Acknowledgements and trends" } ] }